There are certain guidelines you need to follow in order to get a refund of your payment.
- Only, the amount of the
unused tests will be refunded.
- In case of discrepancy
or errors found in the test after the purchase, you will be eligible to get a refund.
- You will be eligible to
get the refund if you report us about any issue regarding the test within 5 days.
- Only 70 % of the total
amount (excluding taxes) of each test would be refunded to you.
- No refund would be
provided for the evaluation process.
- We require an e-mail
from your end reporting about the discrepancy (with proofs) in order to initiate the refund
request within 5 days of purchase.
- We will notify you
about the approval or rejection of your refund request after inspecting it.
- If your request gets
accepted, we will refund your money in the same way you have paid it, within a few days of the
approval of your request.
- In case you do not
receive the refund, contact your bank first. There is a processing time before a refund.
- If you still do not
receive the refund, you are free to contact us through e-mail.